Frequently Asked Questions
Everything you need to know about your Smuuti Skin journey.
Are Smuuti Skin products suitable for sensitive skin?
Yes, our formulas are designed with a 'skin-first' approach, utilizing gentle botanical extracts and avoiding harsh synthetic fragrances to ensure they are safe for sensitive complexions.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the domestic region. International orders may take 7-14 business days depending on customs processing.
Are your products cruelty-free and vegan?
Absolutely. Smuuti Skin is committed to ethical beauty; we never test on animals and all of our ingredients are 100% vegan-friendly.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return the product in its original packaging for a full refund or exchange.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.